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Unanswered Questions

Hi everyone! I'm new to Square and I want to accept credit card payments online.The problem I'm having is that I want the customer to choose a custom amount the...

Level 1
Posted 06-27-2023 in New To Square
0 Replies

Hi Sellers! 👋 We’re excited to announce that we’ve added the ability to manage your shipments within Square Dashboard! This new Shipments page in Square Dashb...

Admin
Posted 06-27-2023 in Product Updates
0 Replies

Please consider making receipts have numerical numbers....not letters. Accounting runs on numbers, not letters.Today one of the receipt numbers came out as FUel...

Level 3
Posted 06-22-2023 in Square for Retail Group
0 Replies

Currently, the website that I set up through Square has an annoying feature in that it shows three floating dots as it loads. Anyone know how I can remove that ...

Beta Member
Posted 06-20-2023 in New To Square
0 Replies

Received an invite to "The New Cart Experience" however, it doesn't allow an 'order' to be created...any advice appreciated.

Beta Member
Posted 06-17-2023 in Square for Retail Group
0 Replies

I can't customize the sign up fields shown to the customer when they sign up for loyalty.In the back-end settings I've specified which fields should show and wh...

Beta Member
Posted 06-15-2023 in Square Point of Sale Group
0 Replies

As much as we love Square we continue to be frustrated with having to have a separate device to hot spot too. Are there any plans to have an integrated SIM card...

Beta Member
Posted 06-15-2023 in Square Online Discussion
0 Replies

Hello all,When we scan a price-embedded barcode in the Square for Retail POS, **usually** the price is correct. Sometimes, however, it is not.In the case below,...

Level 3
Posted 06-14-2023 in Square Point of Sale Group
0 Replies

We used to have the ability to enter duplicate SKUs on a PO and add a note against each line for internal references. As of Monday, June 12, 2023, we're only ab...

Level 3
Posted 06-14-2023 in Square for Retail Group
0 Replies

Hi sellers👋 Today we launched support for Connected Terminal on Square for Restaurants! With this feature, you can use a Terminal as a customer-facing display...

Admin
Posted 06-13-2023 in Product Updates
0 Replies

How can I get a refund from a sale of a lost gift card back into my cash register? If they paid cash?

Beta Member
Posted 06-12-2023 in Square for Retail Group
0 Replies

How do I get a cash refund on a sold gift card into my cash register?

Beta Member
Posted 06-12-2023 in Square Point of Sale Group
0 Replies

We will be launching a new version of our site in the next few weeks.Due to a number of issues with legacy plugins/programming the site has been rebuilt fro scr...

Level 3
Posted 06-10-2023 in Square Online Discussion
0 Replies

HiIs it possible to set up numbered receipts for Square Retail system instead of these letters. All the accounting systems look for numbers not letters. And it ...

Level 3
Posted 06-07-2023 in Square for Retail Group
0 Replies

Bonjour! 👋 Que vous ayez besoin d’acheter un nouveau congélateur-chambre pour votre restaurant, d’agrandir l’espace de votre salon de coiffure ou d’accroître ...

Admin
Posted 06-07-2023 in Product Updates
0 Replies

Hello,Is there a way to send a reminder to a client (e-mail or txt) for a specific item or service.Context:I am a healthcare provider. Patients come to me to ha...

Level 3
Posted 06-02-2023 in Using Square
0 Replies

Hi Everyone,We are using a courier company who can ship our temperature controlled product to a good portion of Ontario but does not support all of Ontario. Squ...

Level 3
Posted 05-30-2023 in Square Online Discussion
0 Replies

I'm not posting this because I need help, but rather because I found a solution and this might help others.Here are the conditions that created the issue:- You ...

Beta Member
Posted 05-30-2023 in Square Online Discussion
0 Replies

The world of technology is evolving rapidly, and bringing forth tools that can greatly benefitall-sizedbusinesses. From AI-driven processes to robots that work ...

Admin
Posted 05-29-2023 in General Discussion
0 Replies

Hi Sellers! 👋 We’re excited to share recent updates to the Appointments Staff Performance Report. Now, in addition to seeing your staff’s pre-booking rate and...

Admin
Posted 05-25-2023 in Product Updates
0 Replies