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Unanswered Questions

The reader goes to sleep after a lag in sales and the reader and phone comes unpaired and has to be re-paired.

Beta Member
Posted 06-20-2022 in Square Point of Sale
0 Replies

Problem started last year a few times.A new customer is added. We use custom fields in addition to name, address, phone and such.When we refer back to the trans...

SFL
Level 3
Posted 06-20-2022 in Customer Directory
0 Replies

You’re invited to Square for Restaurants Week, a series of free virtual events where you can learn how to run your restaurant or food & beverage business with S...

Admin
Posted 06-16-2022 in Square for Restaurants
0 Replies

Does anyone have any recommendations about how to improve my online shop? I don't really understand SEO, analytics, or just even how to get people to my site an...

Level 3
Posted 06-15-2022 in Square Online
0 Replies

We have self serve ordering enabled for our restaurant so people can order from their table and we bring the food to them. Today customers were able to order an...

Beta Member
Posted 06-14-2022 in Square Online
0 Replies

When an existing customer goes to update their address via an invoice, it shows it updated on their end, but it never sticks and continues to update on the Cust...

Level 3
Posted 06-09-2022 in Square Invoices
0 Replies

I had an issue where a client saved their credit to file for daily invoices and we moved them to autocharge. The problem was that they somehow managed to add th...

Level 3
Posted 06-05-2022 in Square Invoices
0 Replies

RECENTLY THERE WAS AN UPDATE MADE ON THE SQUERE FOR RESTAURANT. I WISH WHEN THERE IS AN UPDATE WITH CHANGES MADE, THEY SHOULD NOT CHANGE VARIOUS FEATURES.THE BI...

Beta Member
Posted 06-04-2022 in Square for Restaurants
0 Replies

Does Square Register have the capability to write to NFC tags?

Level 3
Posted 06-03-2022 in Square Register
0 Replies

how can I find out who started a ticket and when it was started? Since we dont have pre-authorization for credit cards i need to know when a tab was stared and ...

Level 3
Posted 06-03-2022 in Square Point of Sale
0 Replies

Restaurant and catering-service owners, be on the lookout for sales reps asking you to be on this new platform from England called Bark.Their user interface loo...

Level 3
Posted 06-02-2022 in Square Online
0 Replies

Cannot log into my account one 1 of 2 ipads. Keep getting this error code. FN9. Can anyone assist me?

Level 1
Posted 06-01-2022 in Troubleshooting
0 Replies

In our restaurant, for the last week or so so we have had this issue happen once or twice a day. We print an order to the kitchen, then the system will duplicat...

Level 3
Posted 06-01-2022 in Square Point of Sale
0 Replies

We have over 500 customers that need to receive printed invoices. When we print the invoice, the customer address block includes the customer's phone number and...

Level 3
Posted 05-30-2022 in Square Invoices
0 Replies

My pos system is stuck on may 18 no matter what day it is. The cash draweris correct but the report only gives the info for the 18 of may at closing. Please hel...

Level 1
Posted 05-28-2022 in Troubleshooting
0 Replies

I have the basic flat rate commissions set up for two staff members. Only one location. I added an additional staff member back May 1st and set up their commiss...

Level 3
Posted 05-25-2022 in Troubleshooting
0 Replies

Hi,When orders come in through our online store we need to manage them in the Online > Orders page. The page displays the orders in a list with a variety of col...

Level 3
Posted 05-25-2022 in Square Online
0 Replies

On the web experience on a Mac (Safari or Chrome), you are not able to view the cart. You click on "Add to Cart" and there is no button to go to the cart to che...

Level 3
Posted 05-23-2022 in Square Online
0 Replies

I have an invoice that was outstanding - so I added a late fee. After speaking with the client, I waived the late fee. I entered her payment made and now there'...

Level 1
Posted 05-23-2022 in Square Invoices
0 Replies

Hello Square Heads lolOk so I' a 60 yr old man who recently had a heart transplant and suffer from crippling arthritis and deeply depend on my wife of 44 years ...

Level 1
Posted 05-22-2022 in Square Online
0 Replies