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Unanswered Questions

I have a few dates upcoming that I need to make sure are covered, is there a way to set specific dates where my employees cannot request those dates off? Or if ...

Level 3
Posted 03-25-2022 in Square Staff and Payroll
0 Replies

Hello everyone wishing you all a fabulous day, i am opening up a jewelry retail store here in Teague, texas in memory of my mother Elisa Hernandez that passed a...

Level 3
Posted 03-24-2022 in New to Square
0 Replies

Over the past few months my square terminal has started having problems with staying connected to my iphone hotspot. It use to work no problem, then out of the ...

Level 3
Posted 03-24-2022 in Square Terminal
0 Replies

I got the notice about the change in subscriptions, have only one business but rely heavily on the appointment function. I went from paying nothing to agreeing ...

Level 3
Posted 03-23-2022 in Square Appointments
0 Replies

Good afternoon,I am having trouble when my employees enter the wrong dollar amount of cash on hand at the end of their shift. It could be that they miscounted o...

Level 3
Posted 03-23-2022 in Square Register
0 Replies

Im andrew an im a abstract acrylic artist I do paintings and acrylic pours. Everything from sale. Ill even work with you if you want to learn.

Level 3
Posted 03-20-2022 in Square Marketing
0 Replies

I ran into the issue today of not being able to add a service charge on a portion of a split payment. We use a card convenience fee but on a split payment only ...

Level 3
Posted 03-18-2022 in Square Online
0 Replies

I started to do this bc I love marking things and I really want to do some in for my mom

Level 1
Posted 03-17-2022 in Square Online
0 Replies

We’re having some major issues involving the Saved Carts option.We operate a beer shop / bar, so we save bar tabs as people drink on site.At random, we will ope...

Level 3
Posted 03-16-2022 in Troubleshooting
0 Replies

I have one cashier and multiple employees. I need to track tips, commission, etc for each employee. How does the receptionist assign a transaction to an employe...

Beta Member
Posted 03-13-2022 in Square Staff and Payroll
0 Replies

We are trying to set up multiple pick up locations for our flower subscription. I have set up all the locations in the main Square Dashboard but they are not sy...

Level 3
Posted 03-12-2022 in New to Square
0 Replies

I'm having an issue where orders I've fulfilled won't update their status on the orders page and subsequently the order details page as a result.Even though the...

Level 3
Posted 03-12-2022 in Square Online
0 Replies

So I have watching the few threads that exist here already in hopes that square to google contact syncing will be an updated feature. I am quite frustrated that...

Level 3
Posted 03-12-2022 in Customer Directory
0 Replies

I just got the Square terminal for my shop and plan to connect to the internet via my phone. If I leave (with my phone) will the terminal automatically reconnec...

Level 1
Posted 03-12-2022 in Square Terminal
0 Replies

customer prompted to redeem reward at end of purchase, but they aren't getting the reward and I am not getting the money? Where does that money go?

Level 3
Posted 03-11-2022 in Square Loyalty
0 Replies

Per the "Summary Report" for "Gift Card Activity" we had $325.00 in activations & $73.54 in redemptions = Total Change + $251.46 for Feb. However, the "Sales Su...

Beta Member
Posted 03-11-2022 in Troubleshooting
0 Replies

Hello,I have a location in CA & a new location in NV ( in May) - same LLC, different DBAs.I have one website that has been active for 7 years (CA location) and ...

ASP
Level 3
Posted 03-11-2022 in Square Online
0 Replies

Realllly need to be able to host my digital products on Square. Currently, instead of listing any of my products on Square Online, I use Etsy and just post pict...

Beta Member
Posted 03-11-2022 in Square Online
0 Replies

I have 3 different sites, one is currently a performance site and the other two are, at the moment free sites. (1 is for a meetup group, 1 is a merch store, 1 i...

Level 3
Posted 03-10-2022 in Square Invoices
0 Replies

Since Square caps the gift card limit at $2000 how can I issue a customer a refund of over $2000 via store credit? I'm using the Square Register and even issuin...

Beta Member
Posted 03-10-2022 in Square for Retail
0 Replies