x
Unanswered Questions

I have different categories of my services, but it doesn't show as separate tabs and I have only one "Services" tab, while I want to divide it into several tabs...

Level 3
Posted 11-13-2023 in New to Square
0 Replies

When I try to Upgrade my old Weebly account while in Square it goes to a page that is essentially blank. My organization needs to be able to have password prote...

Level 1
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello @katieand@JJ_,I am reaching out to you as I am having an increasingly frustrating time with the Square CBD process.We have been working with the same paym...

Level 3
Posted 11-13-2023 in Troubleshooting
0 Replies

Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 ti...

Level 3
Posted 11-13-2023 in Square Appointments
0 Replies

Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...

Level 3
Posted 11-13-2023 in Square Marketing
0 Replies

I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...

Beta Member
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...

Beta Member
Posted 11-13-2023 in Square Online
0 Replies

......

Level 3
Posted 11-13-2023 in Troubleshooting
0 Replies

I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...

Level 3
Posted 11-12-2023 in Square for Restaurants
0 Replies

... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...

Level 3
Posted 11-12-2023 in Square Online
0 Replies

Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...

Level 3
Posted 11-12-2023 in Troubleshooting
0 Replies

Hello. I am a new hair salon owner. I would like to know how to share the appointment book with my staff so they can view it from home. Would they need a separa...

Level 3
Posted 11-12-2023 in New to Square
0 Replies

For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...

Level 3
Posted 11-12-2023 in Troubleshooting
0 Replies

I am building a Weebly website selling services that require my availability on a specific date and time. I need to embed a calendar into individual items for s...

Level 1
Posted 11-11-2023 in Square Online
0 Replies

I'm trying to set up a new shipping system using shippo, and I followed all the instructions on their site. The disclaimer at the bottom saying "this does not c...

Level 1
Posted 11-11-2023 in Troubleshooting
0 Replies

When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...

Beta Member
Posted 11-11-2023 in Troubleshooting
0 Replies

Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...

Level 3
Posted 11-11-2023 in Square Online
0 Replies

Hello.Just launched new product that is selling.Authors website- physical and digital books.Selling well.BUT, 1 in every 10 customers contact me because they ca...

Level 3
Posted 11-10-2023 in Square Online
0 Replies

I just subscribed to Square Marketing. I tested the email and SMS to initiate subscription. However I do not understand how to automate the coupon I want to giv...

Level 3
Posted 11-09-2023 in Square Marketing
0 Replies

just wanted to say hey im new to square

Beta Member
Posted 11-09-2023 in New to Square
0 Replies