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Unanswered Questions

Hi, I have just started setup ofSquare and also activated my Square Retail trial. I am having trouble importing my cost of goods ? I kept getting a lot of inte...

Level 3
Posted 07-18-2017 in Troubleshooting
0 Replies

Hi, a little problem that happened a month ago or so, got fixed by square engineering folks (or so I assume), and is now happeneing again. When I look for repo...

Level 3
Posted 07-15-2017 in Troubleshooting
0 Replies

We want your first few weeks with Square to be smooth sailing. Let’s take a look at the top requests we hear from new sellers, so you can be better prepared! ...

Alumni
Posted 07-12-2017 in New to Square
0 Replies

We just purchased the TSP143LAN printer for our new store and are having connetkion issues. The printer is connected directly to the router using the provided E...

Level 3
Posted 07-09-2017 in Troubleshooting
0 Replies

I recently got a second iPad for my business. The first is correctly named "iPad 1". However, my new iPad is named "iPad 2" in the device settings but displays ...

Level 3
Posted 07-09-2017 in Troubleshooting
0 Replies

I just joined Square and can't get the dashboard to download on m iPad / any suggestions?

Level 1
Posted 07-07-2017 in New to Square
0 Replies

Hi I am not sure what happened ? A customer bought something from my store, paid by credit card the receipt came out, he signed and left with the merchandise. ...

Level 1
Posted 07-06-2017 in New to Square
0 Replies

I am having trouble with the promo codes working on our online store. I have the toggle on for active on the online store, and I've tried multiple browsers, and...

Level 3
Posted 07-06-2017 in Troubleshooting
0 Replies

I'm new to Square and am a driver, I use it solely for tips, a lady tipped me $7 last night and now that charge is nowhere to be found

Level 1
Posted 07-06-2017 in New to Square
0 Replies

How do i get employee name back on thetransaction notification email? It stopped appearing on 6 22 ... did they really make changes and not tell us?

Level 3
Posted 07-04-2017 in Troubleshooting
0 Replies

I have tried everything from different computers to different tablets to get my appointment history to export and it just hangs up and times out on every devise...

Level 1
Posted 07-02-2017 in Troubleshooting
0 Replies

Does anyone know of an articulating or swing-out base available for the Square Stand that I could use on my Food Truck window t...

Level 3
Posted 07-01-2017 in Square for Restaurants
0 Replies

Is it possible to set up a direct payment link (allowing multiple choices an discount codes) and then sed a customised automatic confirmation email?

Level 1
Posted 06-30-2017 in Troubleshooting
0 Replies

Just began using Square reader yet most customers prefer Paypal. How can I convince tem this is a safe avenue for their payments to my drone based photo service...

Level 1
Posted 06-30-2017 in New to Square
0 Replies

None of my customers have received their stars for 3 days now. How do I correct this? Also the cash back (change amount) isn't showing up after a sale is closed...

Beta Member
Posted 06-30-2017 in Troubleshooting
0 Replies

How do you take check payment, how do you put in check information

Level 1
Posted 06-29-2017 in New to Square
0 Replies

request and pay tabs not working on my android or ,my iphone

Level 1
Posted 06-28-2017 in Troubleshooting
0 Replies

Please i need help and there is no contact number available for me i really need help.

Level 1
Posted 06-24-2017 in New to Square
0 Replies

Hello There,Greetings!!I am iOS application developer from India. Currently I am working on one application for my client. He is in Florida. Now my query is :I...

Level 3
Posted 06-24-2017 in New to Square
0 Replies

We had a customer come in tonight to redeem a $2 reward he had through a Square marketing campaign we sent out on April 23rd. The reward states "This reward exp...

HRB
Level 3
Posted 06-23-2017 in Troubleshooting
0 Replies