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Unanswered Questions

Recently Square for retail won’t process customer cc returns from a receipt. We get error code of “in progress ” and “unable to process”. To fix I had to uninst...

5 - Supporter
Posted an hour ago in Square for Retail
0 Replies

Hello!I’m just starting out and have a question about the sales tax. My company is set up for IL and I’ve tested my address in IL for a test order and everythin...

Lt5
5 - Supporter
Posted 2 hours ago in Square Online
0 Replies

I have two locations and only one I am able to load timecards. It states "There was a problem loading timecard data please try again later"Anyone else having th...

5 - Supporter
Posted yesterday in Square for Restaurants
0 Replies

One of our handheld terminals seems to be exhibiting “phantom” touches. We have 2, and have only experienced the issue on 1 of them.Once the device is powered o...

5 - Supporter
Posted yesterday in Square Terminal
0 Replies

Many posts over the years have wondered how to make a co-op visible to Square, so that (for example) a Square Gift Card could work across several businesses... ...

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I have a restaurant where we take orders at the Square register and handle cash. I was wondering if there are features that allow one person to cash customers o...

5 - Supporter
Posted yesterday in Square Register
0 Replies

Cliffs:There are 4 of us active. I would like to add our newest hire. Square won't allow me to do this without upgrading to Shifts. Can someone tell me how I ca...

9 - Proponent
Posted yesterday in Square Staff and Payroll
0 Replies

Why can it not just subtract from the total appointment if it doesn't match the total price?If someone has a misc amount left on the card it will never work.

5 - Supporter
Posted yesterday in Square Appointments
0 Replies

Hi - Our free shipping rate profile over $100 has stopped working. This was set up in Accounts & Settings > Fulfillment > Shipping. When we went in to check it ...

5 - Supporter
Posted yesterday in Square Online
0 Replies

The big risk I’m considering for 2025 is leaving square behind in 2024! 2024 will likely be my last year using Square for my business. I’ve not been 100% happy...

6 - Contributor
Posted yesterday in Square Loans
0 Replies

Hi everyone,I hope you're all doing well.I wanted to propose an enhancement to the payment process that could benefit professional service providers, especially...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

After I public my weebly, I clicked the link on page, it takes me to my website but It appears that: I can't connect this website forERR_CONNECTION_CLOSED.How t...

JSN
5 - Supporter
Posted Friday in Troubleshooting
0 Replies

I chose to make a payment on a loan .....but the linked bank account is no longer active....how do I cancel the payment

5 - Supporter
Posted Friday in Square Loans
0 Replies

Weebly needs to find a way to allow users to mass delete obsolete PDF files. It seems that every time I update my page with a new PDF, it keeps the old one stor...

5 - Supporter
Posted Friday in Troubleshooting
0 Replies

I want to use big categories for reporting...but also see how the sub categories are doing?

6 - Contributor
Posted Friday in Square for Retail
0 Replies

Can the square register be sent in for repairs so we don't have to pay $1000 every couple of years?

5 - Supporter
Posted Friday in Troubleshooting
0 Replies

I called on 12/2/24 to ensure I had provided all the information in order to verify my account and bank info. I was assured that everything I had provided was c...

5 - Supporter
Posted Friday in Square Online
0 Replies

We sell wine and liquor and are connected to the google merchant center and they will not approve any of our products becuse of alcohol content. Of course there...

6 - Contributor
Posted Friday in Troubleshooting
0 Replies

Need to add our EIN to our information, we are nonprofit, all volunteer. Account owner has tried repeatedly and the information does not remain. Suggestions? NO...

5 - Supporter
Posted Friday in Troubleshooting
0 Replies

I’m wondering if anyone has heard if square will be adding a feature to have multiple customers under one user profile? I know vagaro does this but for people w...

5 - Supporter
Posted Friday in Square Online
0 Replies