x

I did a manual transaction debit card on Saturday the 9th the money is not showing in my account whe

Okay the manual account on Saturday the 9th for $2500 it is not showing up in my square account and there is no way I can contact square I need help to know where my funds went it was debited out of the buyers account but it's not in my square account

 

270 Views
Message 1 of 3
Report
2 REPLIES 2
Super Seller

Hello @anitammalone73 thanks for your post. First, don't panic.  Deposits through your Square account may take several days once a transaction happens, especially on a weekend.Go to your Dashboard > Payments > Balance and see if the transaction is listed. https://squareup.com/dashboard/balances

You can also go to the Transaction list for that day in your dashboard to see if it is there.

 

This transaction was on a Saturday, so you may not see it until Monday or Tuesday. (Note, there could also be delays in larger transactions, or if there is a potential risk of chargeback or fraud)

 

If it still doesn't show up, contact support. https://squareup.com/help/contact

 

 

229 Views
Message 2 of 3
Report

Ok thank for the info

 

 

228 Views
Message 3 of 3
Report