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Beta Member

Appointment No Shows on Calender

Is it possible for a same day NO SHOW appointment to just stay on the calendar and maybe just change automatically to a different color.  If I am busy, it is hard for me to remember the clients name and go back in to group them in the NO SHOW grouping I created.  I want to be able to see them when I look back at the calendar.  Thank you!

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Square Community Moderator

Best Answer

Heya @SugarAndSkinSpa 👋 If you'd like to view cancelled and no-show appointments from your Appointments calendar, navigate to the Calendar Settings section (it looks like a gear), and toggle on Cancelled. 

View Best Answer >

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Square Community Moderator

Welcome back to the Community, @HeyBaby

 

Your questions and voice are appreciated! 

 

Just to make sure I am on the same page, you want to be able to still those No Show appointments on your calendar instead of looking up by the customer. Is that correct? 

 

I want to gather a little more insight on what you're needing to provide the best solution or workaround to make it happen. 

 

I will keep an eye out for your reply👀

 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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@Kassi_  yes, maybe have them change color when marked as NO SHOW, so they stay on the calender.  If someone No Show and my receptionist makes it as a no show, and forgets her name, we can't remember who it was.  

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Was this ever answered?  I don't know how to see no show appointments after they are marked no show.  I can't see how to find them in reports.

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Square Community Moderator

Best Answer

Heya @SugarAndSkinSpa 👋 If you'd like to view cancelled and no-show appointments from your Appointments calendar, navigate to the Calendar Settings section (it looks like a gear), and toggle on Cancelled. 

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When clients are no-shows, you select "no-show" on their appointment. How do I see that on my end? The appointment just disappears. I need to be able to see all no-show appointments.

 
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Square Community Moderator

Hey @picassobody,

 

Welcome to the Community.

 

I went ahead and merged your post to an existing thread where other Square Sellers have discussed this topic as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. 

 

Please check out this best answer from Arie above. 

 

Here's an image for reference.

 

Screenshot 2024-07-11 at 11.50.12 AM.png

 

I hope this helps. Please let me know if you have any other questions.

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