Tracking sent automatically to Customers

[helladivergent]

Do customers get any sort of automatic email with their tracking number when you mark items as shipped on the dashboard?

[RockShopMNC]

I'm not sure how you purchase shipping but I use a 3rd party site to ship and you can usually opt to send an email to the buyer once you pay for it through them.

[BernadetteA]

Thanks for reaching out, @helladivergent 😊

Are you asking about orders you process through your Square Online website? If you create a label, or mark an order as shipped from the Square Online dashboard, then yes, the tracking information is sent via email. 

I will need to double check if this works now for orders marked from the Square dashboard. I will let you know what I find out. Thanks in advance for your patience!