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Beta Member

How do I submit a support ticket

I am trying to submit a support ticket to make Square aware of an issue that is happening this morning with Square for Retail on the website.  When I go to the Dashboard and click on "Items", the item list is not there.  It is empty despite my having hundreds of items in the database.  I can use the Square App to see my items.  Just not the web browser.  And I can't for the life of me figure out how to submit a support ticket to make someone aware of this.  And that *bleeping* Square Assistant is NO help what so ever!

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I'd like to submit a support ticket as well. The commissions stopped appearing yesterday and the month is coming to an end. I need to get Square to generate those commissions for my employees' sales.

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Square Community Moderator

Hey @heiressgaming @MoreBandB,

 

We were experiencing some issues with item management, and the Square Dashboard yesterday, which should now have been resolved. Please let us know if you're still seeing these issues, and apologies for any inconvenience caused!  

 

If you'd like to file a ticket in the future, get in touch with support here.  

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