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Product Updates

About Product Updates
This is your hub to learn about Square's new releases and changes to your devices. Select a post to read more and feel free to leave a comment or ask a question! To be notified of all new updates, select Options > Subscribe (Not Subscribe to RSS Feed). To subscribe to a label, select a label and then select Subscribe to this Label. See our archived updates here.
This is your hub to learn about Square's new releases and changes to your devices.
Latest Blog Posts
Hi Seller Community!   We’re happy to introduce first and last visit filters.   Now you can easily segment and filter for new customers who just made their first visit and lapsed customers who haven’t visited in a few months, based on your own definitions and parameters. This fil
Hi Sellers! 👋   Now you can quickly add items during checkout using a USB barcode scanner directly in Square Virtual Terminal! When you scan an item using a barcode scanner, it will automatically be added to your cart.    To set it up, simply plug it into your computer to c
Hi Sellers! 👋   We’re excited to announce that you can now add Service Charges to any Virtual Terminal transaction.    Great for adding service charges such as shipping, bagging, or other operational fees. Service charges can be a percentage or dollar amount with an assigne
  Hi Sellers! 👋   Square supports charging price inclusive taxes. When taxes are set to be inclusive, the price of each item sold will already include the tax. These taxes can be added as you set up a new subscription.      On Square Dashboard and Square Poin
Hi Seller Community!   Segmentation is key to understanding your customers, marketing to them, and gaining customer insights. We’re happy to announce that we’ve recently improved our Directory interface to increase discoverability and usability for Filters, Smart Groups, and Manual Gr
Hi Sellers! 👋   Now, you can more quickly and accurately identify your customers by using your iOS (iPhone, iPad) camera to scan a ‘reference ID’ via QR code or barcode. This will add the customer to the sale and can also apply an associated discount. This functionality builds upon a
Hi Sellers! 👋   You asked and we have listened!  We are happy to introduce a new feature that alerts you to time off conflicts when duplicating your schedule.  Available now to all Team Plus, Shifts Plus, Restaurants Plus, Retail Plus, and Appointments Premium.   Sched
Hi Sellers!   Now you can offer subscriptions directly through the Square Appointments point of sale mobile app!  This is a great way to sign up your customers at check-out to subscriptions that your business offers. Conversely, you can also cancel an existing subscription. Addit
Hi Sellers!   We introduced some new exciting updates to the Payment Methods Report. You can now get a clearer view of your payments:    Card payments are categorized by debit vs credit, and by card brand such as Visa or Mastercard. Checks will be shown as a separate paymen
  Hi Sellers! 👋   Square is constantly launching improvements to keep your accounts safe from fraud and unauthorized activity. We will soon require select sellers to enroll in two-step verification. The program will expand until all sellers are enrolled in two-step verification
Hi Sellers! 👋   We wanted to inform you of an upcoming change to Square’s refund policy which will be effective as of April 11, 2023.    Occasionally, we update our policies and pricing for our products to better align to evolving costs from our network and payments partner
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