Self Serve Ordering - Incorrect Tax Rates

[TwilightMike]

We did a small test run last night of our self serve ordering. For the most part everything went well. Looking at our reports this morning though we see there's an issue with the taxes. 

We sell food and alcohol which have different tax rates. All of our items have the individual tax rates setup and everything works fine for POS sales. 

But when people order through the self serve QR tag, it's only applying local tax rates, and not the liquor tax to the bar items. I did enable the "Itemized taxes" in the online tax options, but that did not seem to fix the issue. We do not offer delivery or pickup, only self serve while in the building so the zip code/tax rate settings are not relevant to us. 

[_Violet]

Hi @TwilightMike - Thanks for reaching out to us here on the Weebly Community!✨

You can configure your Square Online sales tax here within your Online Dashboard. The Pickup Order settings will still apply to your "self-serve" orders since these technically fall under the umbrella of pickup orders.

If you are still experiencing issues after overviewing your settings, let's get you in touch with our Support Team. Please contact directly by this link and request to speak to a Square Online Store Support Specialist.