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When setting up egift cards, I purchased one for myself for $5. I purchased an item from my site that cost exactly $5. The item rang up to $5.32 with tax. Only $4.82 was applied from my gift card, and I had to use a separate payment method for the remaining balance of $.50. Then my gift card was left with $.18. My question is, why was the full amount of the gift card not applied?
Thanks,
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3 REPLIES 3
Hey @OxfordCoffee-
Thanks for posting in the Seller Community.
Do you happen to have a screenshot of the receipt? I'd like to look into this.
️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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Hmmm. I'm stumped on that one @OxfordCoffee.
Would you mind giving us a call?
️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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