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Pick Up Time Scheduled to the Minute

Can we change the pick up scheduling so that it schedules the default prep time to the minute? For example, if someone orders at 11:00 am with a 15 minutes default prep time, they will get an expected pick up time as 11:15.

However, if someone orders at 11:01 with the same default prep time, they will get an expected pick up time of  11:20. All tickets that come in from 11:01 to 11:05 will ALL get 11:20 as a pick up. This floods our restaurant with tickets with the same pick up time.

It would be hugely helpful for flow if instead the customer got a pick up time of 11:16 when ordering at 11:01, and so forth.

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Square Community Moderator

Hi @boconnor Thanks for posting. 🙂

 

It's not possible to change the pickup time to the minute, unfortunately. The system will automatically round up to the next 5 minute increment. 

 

Have you tried the option to Limit Orders on Square Online

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