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squareriverston

Appointments: I want to add special services WITHOUT any additional time

I want to add special services WITHOUT any additional time. Every time I select 0 minutes you system changes it to 5 minutes.

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Message 1 of 11
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Admin

Re: Why can't I set a service with zero time duration?

Best Answer

Hey @tsusalis, welcome and thanks for surfacing.

 

I think I have a solution that will help clear this up: it sounds like you may want to list the aromatherapy add-on as an item. You would then be able to include it with the sale when checking out using the Appointments app. Here's how: Check Out with the Square Appointments App. This would allow you to mention in the service description that aromatherapy is available for an additional fee—without affecting the rest of your schedule.

 

Hope this helps. Please let me know if you have any further questions or concerns.

Message 9 of 11
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Admin

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you...

Hi @squareriverston, and thanks for bring this up! Currently the way things are configured, services can only be created with a fixed duration (more than 0). 

 

In order to funnel this feedback to our product liaison team, I'd love to learn a little bit more about how you'd use this functionality. Would you mind sharing more details? 

Message 2 of 11
169 Views
VTPhotog

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you...

I would like to see this too!

 

I run Private Photography Instruction Workshops and I need a way for workshop clients to add/pay for additional Services, upcharges or value adds which don't add additional time to the workshop. For example: wifi access, each additional person coming with them, tripod rental, monopod rental, lens rental(s), memory card rental(s), portfoilio review, etc.

 

 

Message 3 of 11
166 Views
Natdog

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you...

This feature would benefit my business as well. I am a Massage Therapist and would like to add upcharges to a massage session that does not require more time. For example: hot stones, cupping or foot scrubs. 

Message 4 of 11
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keenesantaclaus

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you sy

Interested in how to upcharge as well

Message 5 of 11
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Admin

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you sy

@keenesantaclaus Thanks for expressing your interest in this. 

 

@Natdog Were either of you using any workarounds currently? 

 

You can try creating some of the up-charges as an item rather than a service, that way you can simply add the item to the sale before checkout. 

Message 6 of 11
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Natdog

Re: I want to add special services WITHOUT any additional time. Every time I select 0 minutes you sy

Having a service set at 0 minutes would be most helpful when clients are booking their service(s) themselves online. I would know in advance what services they want and can prepare for it before the session begins. 

Message 7 of 11
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tsusalis

Why can't I set a service with zero time duration?

I have an aromatherapy add-on that does not require extra time but I can't set my service time duration to zero. It has to be at least 5 minutes which is throwing my entire schedule off! I'm so frustrated, please help!

Message 8 of 11
87 Views
Admin

Re: Why can't I set a service with zero time duration?

Best Answer

Hey @tsusalis, welcome and thanks for surfacing.

 

I think I have a solution that will help clear this up: it sounds like you may want to list the aromatherapy add-on as an item. You would then be able to include it with the sale when checking out using the Appointments app. Here's how: Check Out with the Square Appointments App. This would allow you to mention in the service description that aromatherapy is available for an additional fee—without affecting the rest of your schedule.

 

Hope this helps. Please let me know if you have any further questions or concerns.

Message 9 of 11
101 Views
lynnhayes

Appointments: Is there a way to add a service without adding time?

I have some options for people to choose when booking a session that adds cost but not time.  When I tried to add those add-ons I was told I had to pick an amount of time to add - is there a workaround for this? 

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Message 10 of 11
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