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Does Square offer email marketing in Canada?

Does Square offer email marketing in Canada?

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Message 1 of 29
1 Best Answer
Square

Best Answer

Hi there. 

 

Our Customer Engagement and Email Marketing features are only available in the U.S. at this time.

 

I'll definitely send the ask over to our Product Team. If we make any changes to the availability we'll be sure to announce it!

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Message 2 of 29
28 REPLIES 28
Square

Best Answer

Hi there. 

 

Our Customer Engagement and Email Marketing features are only available in the U.S. at this time.

 

I'll definitely send the ask over to our Product Team. If we make any changes to the availability we'll be sure to announce it!

View Best Answer >

3,778 Views
Message 2 of 29

Here's hoping soon. Thank you- Abby

2,873 Views
Message 3 of 29
Super Seller

Any update on this? I would LOVE to have Square Marketing and utilize marketing at the POS level as opposed to a separate fragmented system. 

Luke Nieuwland
Chief Creative Officer
https://www.whiskyrun.com/
2,387 Views
Message 4 of 29
Square Community Moderator

@LukeNieuw unfortunately, no updates to share yet. 😞

AshleyK
Community Moderator, Square
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2,382 Views
Message 5 of 29

Is there an update on this?  I moved over from weebly and require the email marketing feature and it was great not having to leave weebly to do that.  What's the hold up? 5 years later...

1,378 Views
Message 6 of 29
Admin

Sorry @autoleather. No updates for the Canadian market yet.

Bea_
Beta Community Manager, Square
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Message 7 of 29

This would be an amazing feature for square to include with the point of sale. I hope it can be rolled out soon - it would be so much easier to do it through square than to have to explore using other software or doing it manually using a customer directory.

 

(*fingers crossed*)

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Message 8 of 29

This reply created from merging an existing thread: "Does Square offer email marketing in Canada yet?" The author has been notified via email.

 

Does Square offer email marketing in Canada?

2,851 Views
Message 9 of 29
Beta Member

Hi,

 

If you are talking about mailing list, in the merge with weebly had this feature. You could do everything from your online store as link item directly to your email marketing, categories and more. It looked so nice of a feature! But you can't access it now directly from your online store.

 

You need to go that link and it's kind of sketchy to do it that way :

https://promote.weebly.com/

 

I don't know why this feature got lost. Hope it come back soon as i ditched my old mailing software to switch to this.

 

Hope it helps,

2,324 Views
Message 10 of 29

Email marketing is available in Canada.  We just used it to send out our first newsletter.  It's under marketing in the online dashboard

 

2,286 Views
Message 11 of 29

Yes, That is through the Online Store. Square has a product called Square Marketing that works from the POS level. It's not yet available in Canada.

Luke Nieuwland
Chief Creative Officer
https://www.whiskyrun.com/
2,281 Views
Message 12 of 29

@craftycreations can you tell me where? I really can't find it

2,216 Views
Message 13 of 29

From the main dashboard, click on online.  On the menu at the left there is a section called marketing.  Under that there is an email tab

2,168 Views
Message 14 of 29

I got marketing and email in insights tab. 

 

But i can't see where i can build an email.

SamuelDesgagne1_0-1611866502470.png

 

Got another section called email setup but it only concern confirmation email from orders.

 

Any idea?

 

2,165 Views
Message 15 of 29
Admin

Hello @SamuelDesgagne1

 

From your Dashboard head to Online > Email setup. You should see a section where you can edit emails to be sent to your customers.

Bea_
Beta Community Manager, Square
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Message 16 of 29
Beta Member

Yes that's what i said, i can edit email that are sent automatically like order confirmation, but i can't send email marketing/newsletter in there. Send newsletter to a mailing list. Kind of weird since there is an option to collect email for this on the website...

 

SamuelDesgagne1_0-1612032111404.pngSamuelDesgagne1_1-1612032172763.png

 

2,153 Views
Message 17 of 29
Admin

Sorry if I misunderstood @SamuelDesgagne1Square Marketing isn't yet available in Canada but it's something our team is working towards.

Bea_
Beta Community Manager, Square
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Message 18 of 29
Super Seller

I will gladly Alpha test it in Canada when you guys want to start!

Luke Nieuwland
Chief Creative Officer
https://www.whiskyrun.com/
2,149 Views
Message 19 of 29
Beta Member

Like i said earlier, it seems to work trought https://promote.weebly.com/

 

But i don't know how much i can trust it

2,146 Views
Message 20 of 29

That is what I currently use to send emails outside the automated ones. It works well for me. BUT I would rather have it at the POS level and not only Online Store.

 

I have the Marketing Tab in my Online Store that brings me right to it.

 

But maybe they are working on converting it over to Square Marketing? This would be good news. 

Luke Nieuwland
Chief Creative Officer
https://www.whiskyrun.com/
2,140 Views
Message 21 of 29