Bump, Kitchen Display System (KDS) for Square

[newlinecheckout]

Hi everyone! I'm Alex. I wanted to introduce Bump, Kitchen Display System for Square that lets you digitize your kitchen workflow.

You can start free and it takes few seconds to connect with Square and start managing your orders digitally at bumpkds.com 

Watch our video on how to get started.

Alex,

The Bump Team

[newlinecheckout · Accepted solution]

@cupzcoffeeaz after the trial it starts at $19 per month. You can get a discount if you ask your Square account manager for a promo code!

See the detailed pricing here 

[The301eats]

Can I get the code also.  Thank you. 

[newlinecheckout]

Sent 🙂

[JonBrighton]

Bump kds is down this morning? None of my screens works suddenly 

[newlinecheckout]

Hi @JonBrighton please refer to this page to learn how to fix this issue - https://bump-university.getnewline.com/faq/orders-not-showing

[JonBrighton]

Honestly this system is not very reliable. It works after reset everything for few days, and suddenly, have to reset everything every morning or we don’t have any order comes to the screens.

You need to realise how works a busy kitchen, we clearly have something else to do than reset the kitchen screen display in a middle of a shift. 
I’ve totally lost confidence in this system

[newlinecheckout]

Sorry to hear this Jon. We checked your account and aren't seeing any issues on the Bump software side. It sounds like it is likely a wifi/network or device issue. This guide covers how to troubleshoot this: https://sites.google.com/getnewline.com/bump-university/faq/orders-not-showing

[thestandardnb]

Can I get promo code?

[newlinecheckout]

You got it! DM sent

[VCB]

Hey Alex.  FWIW, your landing page needs more work to get our interest.  We have been using FreshKDS for years, it works, customer service is so-so, but again it works. 

What's the price?

What platform does it work on? Square KDS only works on Apple tablets (a negative). FreshKDS works on both iOS/Android (a plus)

The video in the link  (is almost hidden) was a horrible sales pitch.  The landing page and video lost my attention at the start....just honest feedback.  Look at your competition, are you equal or better than them?  If not, why bother.

[newlinecheckout]

Thank you so much for your feedback on the landing page! I will share this with our product team so we can improve.

You can use Bump on any phone, tablet, or desktop with Chrome or Safari. Pricing and more details are available at https://join.bumpkds.com/

[KCarp]

Are you saying that we can now use Bump on Android products? When did this change? 

[newlinecheckout]

Yes, you can use Bump KDS with Android tablets. Read how to install it on Android here- https://bump-university.getnewline.com/installing-bump#h.p_4gE54YULlbBC

[prace1b]

But does it integrate with Square Register? This is all very confusing. I would love to use the Square Register along with Android Tablets. Somewhere I read that the Sqaure Stand (made for iPad) works best with Bump KDS when you use iPad Kitchen tablets. Square Register I believe is Android based and doesn't work nearly as well when using iPad tablets in the kitchen. Would it be wise to use the Square Register with Android tablets? Or what? What's the best integration of products using Square and Bump? Thank you.

[JJ_ · Accepted solution]

Hey there @prace1b 👋

It should work with the Square Register as this is an integration with your Square Account. If you follow @newlinecheckout's link it should show you how to install this on your Android tablet and integrate it successfully with your Square account. 

I hope this information is helpful!

[Backyardpizza]

Hi All, Ive clicked the link to integrate, but how do I get my current orders to show up?

[Backyardpizza]

Actually, never mind.  I thought I could see my current online orders.  Is there a way to have online pick up orders show up on this?  My business is mostly online pre orders. Customers place their orders during the week.  Pick ups are between 5pm-8pm.  So I have 10-15 orders in my POS system.  If these can be sent to the Bump screen, that would be so handy and more efficient.  

[newlinecheckout]

Yes, your online pickup orders will show in Bump! There is a 14 day free trial so you can test your workflow at bumpkds.com.

[Backyardpizza]

Can you tell me how my online orders can be viewed?  I tried earlier and I couldn’t get it to work

[newlinecheckout]

The support team will be able to help you with this! Their email is bumpkds@getnewline.com

[Lucky7]

I notice in the video that you aren't using Restaurant POS.  How does this integrate with that Square version?

(I notice because your buttons have pictures and sadly Square For Restaurants doesn't support that)

[newlinecheckout]

Hi there! Square For Restaurants is supported. I recommend to do the free 14 day trial at bumpkds.com to see how it works with your workflow!