How do you feel about online food delivery services? 🚗

[ElisabethB]

Hi folks! Do any of you utilize third-party courier and delivery platforms like DoorDash or UberEats? Have services like that helped your business or just made things more complicated? Share your thoughts and experiences with us below!

[mksavage]

@allwhowander  Same here, and I definitely don't want that. I'm trying to be really careful to not introduce anything that I think will eventually require me doing the majority of the execution -- that's not the direction I want to be heading!

[TomsRestaurant]

Hi.  

Food delivery services are now an integral part of more and more restaurant types now.

We have one question with square. As do many, we advertise on Google and would like our Square/Weebly website listed first in our Google Business page.  It always shows up 3rd after ChowNow and DoorDash.  See Pic. 

How do we make this FIRST????  Google points to Square. 

We have tried everything and it still is the 3rd Choice.

Any ideas?

[Donnie-M]

@TomsRestaurant Are you listed on the other websites/services or signed up with them?

[TomsRestaurant]

yes we are.

but why dont we get our preference???

Square - Our website should be first.

[sargos]

Hi @TomsRestaurant - The "set your preferred link" section of this Google article provides instructions on how to set your preferred pickup & delivery link to your Square Online site. https://support.google.com/business/answer/6218037?hl=en

Give those steps a try and let us know if you're still having trouble.

You're absolutely right that it's best to list your site as your preferred option, as orders through your site don't come with high commission fees, and help you collect customer data to build stronger marketing programs.

Square launched an integration with Google last year so you can also manage your Google Business Profile directly in Square. More details here: https://squareup.com/help/us/en/article/7689-set-up-google-business-profile-with-square

[newlinecheckout]

The good news is this is possible, I see many sellers make their branded in-house ordering link from https://getorda.com their first one:

This resource on how to set preferred online order provider looks like it'll help with your need: https://support.google.com/business/answer/10842217?hl=en

[Phillyrose]

scam! the drivers will steal the food and never deliver and its all on you! square says they dont know or care! good luck

[MayaP]

Hello @Phillyrose, I am sorry this has been your experience with the DoorDash integration. If you are having issues with the drivers you would need to speak to DoorDash about this. We are limited in the support we can offer as the integration is managed by them. For help with DoorDash-specific questions try the following:

1. Review their Integrating with your Square POS support article
2. Browse the DoorDash Help Center
3. Contact theDoorDash Support team
4. Call (855) 973-1040

[Bronze_Palms]

Many of my business owner friends have these type of services integrated but question how much it really impacts their bottomline. As a consumer, I purchase direct from restaurants since I know they take a cut.