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I am having a hard time keeping my chip reader charged. I charge it and get all the green dots, then I go to use it and it's dead
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I have been trying to charge my new square and it has been going for over 6 hours. Could there be something wrong with it
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Sorry to hear about the trouble with your Contactless and Chip Readers! That shouldn't be happening. 😕
If you haven't already, please give these troubleshooting tips a try as they usually resolve any issue right away.
If you're still running into trouble after that, you can go forward with a warranty claim. Hope this helps sort things out. Please let us know if you have any further questions or concerns.
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