I think Square should have sent notifications out by email the second they started having problems

[Homedogplane379]

I think Square Register should have sent out emails immediately when they had email notification issues. I had to go around in circles with multiple emails to clients explaining that this issue has never happened on my end which made the client very unhappy

[AshleyK]

Hey @Homedogplane379 I'm really sorry to hear that this was such a frustrating experience for you and I appreciate your transparency and feedback regarding the way this issue affected your business. I will bubble the feedback up about email notifications, but for now, you can always check our Twitter page and our status page for any updates on Square's performance.