x

Missing money to square card

We just started using the square card and it should have close to 700 on it tomorrow yesterday it had 400 and now it says 0 balance we have not even used this card yet. 

517 Views
Message 1 of 2
Report
1 REPLY 1
Admin

Hey @promise!

 

Thanks for posting in the Seller Community. 

 

Really sorry to hear that you've been unable to locate the funds on your Square Card. If you've already checked your balance/transfer reports within the Online Dashboard, and still don't see the funds, I would suggest giving our Support Team a call as soon as you can. I hope this is helpful. Let us know if there's anything else we can look into for you. 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
472 Views
Message 2 of 2
Report