Referral Processing Fee

[BeWell]

I had a referral sign up but have not had the free processing reflected in my sales. 
why is that and how can I resolve it?

thanks

[Kassi_]

Hi @BeWell - 

Ah, so sorry to hear that! We can get this added to your account. The best route would be to reach out to our Customer Success team directly. It cannot be backdated, but it can be added for your future transactions.

http://squ.re/contact/

(Tip: after clicking the link above, hit More > I Don't See My Issue. There, our phone number will generate along with your customer code).