Test the New Square Loyalty Rewards Redemption Screen at Checkout

[Howard]

Hi all!

We want to make it easier for your customers to redeem their Loyalty rewards when they are checking out at your business. Before we roll this feature out, we are looking for some iOS sellers who would be willing to test the new rewards redemption screen ahead of time and see how it works for them.

What is it?

During checkout, if your customer is enrolled in your Square Loyalty program and has rewards available, when they pay with a card, this new rewards redemption screen will prompt in the Square app giving your customer the option to use their points to redeem available reward(s) to the transaction before it is complete.

Watch a video on how the rewards redemption screen works during checkout.

Below is a step by step on how the rewards redemption screen works:

1. In the Point of Sale app on iOS, ring up the sale and tap the blue Charge button
2. Have your customer pay by card.
3. If the customer has an available reward, let them select which rewards they would like applied to their purchase from the rewards redemption screen by tapping Redeem. The reward will automatically be applied and discounted from the sale.
4. If the customer qualifies for multiple rewards, they can keep selecting available rewards and applying them towards the sale.
5. Tap Done in the upper right corner of the Rewards Redemption screen and complete the transaction.

Note: The rewards redemption screen will only be shown if your customer pays with a card already connected to their Loyalty account. If the customer is paying with a new card, this screen will not show up and their available rewards can be redeemed by tapping Redeem Rewards from the Item Library.

Try it out

Please reply to this post and let us know that you are interested in testing this for new screen at your business we can turn the feature on for your account. Once we turn it on, you will start seeing the rewards redemption screen during checkout for any qualifying sales immediately. Should you ever need to turn the screen off, you can do so from Settings > Loyalty in the app.

After you have tested the rewards redemption screen, make sure to share your thoughts with us here.

By using the feature and giving us your feedback, you are helping us improve Square Loyalty for you and your customers, so we really thank you for giving this a try.

[pessosices]

Super cool!

I love that credit customers that rely on not entering their phone number can still redeem their rewards quickly and easily without entering their phone number earlier, or remembering to tell the cashier that they have a reward!

Love all of the amazing work being done on Loyalty & Square in general, and can't wait to see the next steps!

Thanks everybody!

[AJDeck]

Hello, we would like to test the automatic rewards feature.