- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hey @Bangthedrumbrew and @briancrow — wanted to jump in with a quick update.
The security screw drivers are on back order right now, but you can pick one up from a hardware store if you need one right away. The security screw driver is a T8H (Torx size 😎.
I wasn't able to get an ETA for when they'll start shipping again, but we'll update this thread as soon as we have any updates. Hope this helps clear things up for now, and let us know if anything else comes up!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hello Ej,
OK thank you,How do I reach out directly?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
My grandson knocked off my square stand and the ipad broke the security screw. How can I get another one?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi @Scott925! Welcome to the Community.
So sorry that happened! I hope it didn't fall on him. You'll want to reach out to us directly: Here to speak with our Customer Success team about a replacement.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hey @fattytuna! We can send you a replacement screw (they're not a standard size). I've just asked our CS team to email you directly to confirm your shipping address, keep an eye out for thsie message!
Seller Community Manager
Did you find help in the Seller Community? Mark a Best Answer to help others.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hey @JayEatmo,
I moved your post to one of the existing threads for this question.
It's answered in the Best Answer on what size it is but you can also contact our direct CS team for one if they're available.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
hi what is the size of screwdriver to remove ipad from square stand.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi @PrettyFunnyVint! I've merged your post to an existing thread that should help answer your question. Just in case, you will need a T8H Torx size. 🙂
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I have a new stand. Can the push pin be replace with a security screw? I bought a security screw and the tool. But i dont know if the pin can be removed?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hey @SpinCycle! Our direct CS team would be happy to help you order a pushpin for your Square Stand. Give us a call when you get a moment. When it comes to replacing the pushpin with a security screw, we don’t recommend doing this but feel free to get a second opinion from our Customer Success team.
Have a good day! 😃
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- « Previous
-
- 1
- 2
- Next »