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allenw
12-07-2016
01:03 PM
Why doesn't a customer's phone number show up in personal information when I pull up a file?
I'm in the process of updating my customer database, which includes entering accurate email addresses, phone numbers and mailing addresses. After I have entered and saved this information under Personal Information for each customer, the email addresses and mailing addresses show up but none of the phone numbers show up. How do I get phone numbers to show up in customer Personal Information?
Julie Hafer
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2 REPLIES 2
Well, never mind my question. It appears that if I use a right click to copy and paste from a Google sheet then it doesn't show up, but if I use ctrl c and ctrl v then the phone numbers will save and show up.
Julie Hafer
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@allenw - Glad to hear you were able to sort things out! Also, thanks for circling back, another seller may run into the same issue!
Sean
he/him/his
Product Manager | Square, Inc.
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