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Can I use a contactless chip reader I bought the states?

The title of this thread has been edited from the original: Location

 

I have a Canadian square account. I bought a contactless chip reader in the states and tried pairing my reader to my phone in the states. It did not work. Do I have to pair in canada or do I have to return the reader and purchase a new one in canada?

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Hey @Warashentha!

 

Thanks for posting in the Seller Community.

 

If you purchased your Contactless + Chip Reader in the U.S. but have a Canadian Square account, you will not be able to pair the reader with your device. 

 

I would suggest returning the reader and then purchasing one in Canada. Sorry about that! 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!

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Best Answer

Hey @Warashentha!

 

Thanks for posting in the Seller Community.

 

If you purchased your Contactless + Chip Reader in the U.S. but have a Canadian Square account, you will not be able to pair the reader with your device. 

 

I would suggest returning the reader and then purchasing one in Canada. Sorry about that! 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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