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I got an adapter that says it’s compatable with square reader and iPhones, my phone and the app is updated. When I plug it in it says it’s commected but when I swipe any card it doesn’t read it, nothing happens. I then have to manually put in the info and it sucks! Haalllp
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1 REPLY 1
Hello @Shae_Dub, this definitely shouldn't be the case!
Have you tried our Magdtripe Reader Troubleshooting Steps for this reader? These tips and tricks typically get a reader back up and running.
If it's still giving you trouble after this, you can order a replacement reader from your Square Dashboard.
If you have any other questions please let me know! 🙂
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