Had no issue from the start or pairing the device to app. Then it stated a need to update the software. I left it alone. Later approx 15-minutes, I attempted to use it & it failed. I tried to connect it & it failed giving a repeated error message.
Failed to Pair
An error was detected when connecting to your Square Reader for Contactless and Chip. Please force quit the Square app and go to Settings > Bluetooth on your device. Tap the "ยก" icon next to your Reader and press "Forget This Device." Reopen the Square app and re-pair at Settings > Card Readers.
The problem with this advice is that layout on app no longer exist. Tries to search Bluetooth & Hardware populates in results. I tried restarting my device, resetting the hardware, killing the app, Supports Troubleshoot suggestions, deleting/reinstalling app, re-pair procedure & continues to fail.
Is there an alternate way to that area to โForget This Deviceโ and work from there to re-pair device. Or, I have to get a refund because the device is garbage now?
