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Square Register Error: 'Please remove card'

My register worked fine all day then at the end of the day keeps saying please remove card. It will not let you swipe tap and only insert and will not read that the card is in place. I have done both a test and a hard reset and unplugged the connector 

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Square Community Moderator

Hello @HGBS and welcome to the Seller Community

 

Sorry to hear that you're here because you've run into trouble. I recommend checking to make sure that your Square Register is up-to-date. You can also use our Troubleshooting Guide which often helps with addressing situations like yours. If you have completed the steps and the situation persists, you'll want to reach out.

 

If you haven't already, your best bet is to get in touch with us directly, so that a member of our Hardware team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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