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error Receipt image should have content type image/jpeg, image/pjpeg, image/png, image/x-png .
I keep getting this error message. I don't know what to do. I uploaded my logo but keep getting error when I try to upload background profile image for my receipt. Help, please
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Oh no, @Loftedpigeon! ๐ฆ
Firstly, welcome to the Seller Community + sorry to see that you're here because you've run into trouble.
What image type are you trying to upload? Are you uploading it here or somewhere else?
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I was trying to upload an image to use as a receipt background, but nothing was working so I just ended up using a plain coloured rectangle. Not sure what was meant by image. I was using my laptop on the site
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Sorry - it looks like that's the link to our contact page instead of a help article or Seller Community post ๐
You should be able to upload an image via your Square Dashboard > Account & Settings > Business > Locations
You can also use your Square Point of Sale app > Settings > Account > Business information
โโโโ
I don't believe you ever answered my question, "What image type are you trying to upload?"
I know you initially tried uploading via your Square Dashboard (first screenshot) - have you tried your app yet (second screenshot)? Thanks in advance, @Loftedpigeon!
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Yes. I figured out the logo upload but I read in the help article under update logo,
Once uploaded, youโll need to enable the checkout background in the Square app:
- Tap Settings in the navigation menu > Account > Business Information.
- Under Profile Image, toggle Show Photo in Checkout on.
This is where I am confused. Do I do this from the dashboard or in the App on my phone? Either way, I can't find it
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Can you please share with me the link to the instructions you're following @Loftedpigeon?
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I saved my logo I think, but it won't let me get past this error message when I try to save. I'm in Location Details under Point of Sale Checkout Background. Here is the link for the instructions.
https://squareup.com/help/ca/en/contact?panel=F5478ED2FCB8
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