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I created a new checkout link, and realised that I'd made an error. I can edit the link, but it won't let me change what I need to change.
So, I tried deleting it, but I can't delete it.
I can deactivate the link.
However, if I press the big red Delete text and then the "Delete Link" button in the small window, nothing happens. The button changes colour when I hover my mouse over it, but clicking it does absolutely nothing. This happens whether the link is deactivated or not.
I can click the X or the Cancel button; they work.
I'm using Chrome. I've tried clearing all cookies and the cache, disabling all extensions, and logging in afresh, but none of that has helped.
How do I delete a checkout link, please?
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If it’s a checkout link for an item then it just ‘is’ - so if you really want to delete just delete the item.
In any case, can you explain why it’s a problem to not delete & only deactivate - as then can try & figure out a way round...
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I'm also have this same problem. I'm using a current version of chrome. The delete confirmation button is not working.
Here is the error in the javascript console:
index.js:5254 DELETE https://squareup.com/v2/catalog/frontend/object/<oid omitted> 400
The DELETE method is returning a http 400 response. Deactivate does work, but I would rather not have the link at all. It was created as a test, and may lead to confusion in the future.
I removed the specifics on the link for obscurity.
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@Sam_400º wrote:
If it’s a checkout link for an item then it just ‘is’ - so if you really want to delete just delete the item.
I don't think that you read my OP. I can't delete it.
@Sam_400º wrote:
In any case, can you explain why it’s a problem to not delete & only deactivate
As @diskwait said, it leads to confusion. Imagine having "Acme", which is incorrect, then "Acme 1", which is correct for a couple of months and then is deprecated, so "Acme 2", and so on. Clutter and duplicate names cause errors.
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Hi @paddylandau and @diskwait, really sorry to hear you are experiencing this issue! Since you've exhausted all the troubleshooting steps, this looks like it can be a bug, so I've gone ahead and filed a ticket with our engineering team. When I have an update, I'll be sure to follow-up on this thread.
Community Engagement Program Manager, Square
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@tranguyen wrote:
… I've gone ahead and filed a ticket with our engineering team. When I have an update, I'll be sure to follow-up on this thread.
Thank you! Is there any way that we can follow the bug?
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Hi @paddylandau, unfortunately we don't have a public-facing tracker to share. However, I'll update this thread as soon as I have an update.
Community Engagement Program Manager, Square
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