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Hi Sellers! 👋
Square is constantly launching improvements to keep your accounts safe from fraud and unauthorized activity. We will soon require select sellers to enroll in two-step verification. The program will expand until all sellers are enrolled in two-step verification in 2023.
We launched a webpage at Learn how to protect your Square account with Two-step verification to explain why it’s important, how to do it and answer some frequently asked questions you may have.
Don’t want to wait until it’s required? Check out the new Two-step verification resource page and protect your account today!
Even after reading/watching the instructions I am completely at a loss for how to enable the two step verification for employees to log in on a laptop instead of point of sale. I see the 4 digit code but not the email/password 2 factor.
When we are adding inventory we do so from our laptop/square dashboard- that is an email log in and not a pass code. I would love to get this done properly but completely confused.
Co-Owner Amityville Apothecary
Instagram | TikTok @AmityvilleApothecary
Hi @DLRosenberg , thank you for your question. It's possible that your employees are not seeing the 2-step verification prompt that shows up after login. Some employee types are not proactively prompted to enroll, but we encourage enrollment for all.
After they login with their email address / password, could you direct them to the Dashboard: Sign in & security page? There should be a section called "2-step verification"
This support article has more detailed steps: Set Up Two-Step Verification. Reply back to me if that doesn't work!
We are a cooperative art gallery. We need more than 1 2-factor validation method because we have a couple of officers who need to be able to log into Square from home. Can you accommodate this?
Hi @semvaart , yes you can add multiple phone numbers as 2-step verification methods. While we recommend creating employee accounts for each individual, we understand that's not always practical for every business.
Add additional phone numbers to your existing account:
Update two-step verification phone numbers
Set up additional employee accounts and enable two-step verification (recommended method):
Get started with Square Team Management