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BWNVVA

Checkout

I just found out that I have a number of people who have used Square to check out on My Store did not fill out their name and address. Is there a way for me to get this information? I am trying to contact them to make sure they send it to me but some may not read my notes on the Website.

Also is there a way to make the field like Name, Address, and Email a required field?

 

Message 1 of 3
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2 REPLIES 2
GlassDale Super Seller

Re: Checkout

Currently, no you can't require customers to give you their data.  Would you do business with a company that made you give them your info?  I sure wouldn't.

Message 2 of 3
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BWNVVA

Re: Checkout

You do make a good point. However in our case we need the information so we can send information to them and give them credit for what they are paying for. They expect me to provid them with something and if I have no idea who to give it to or where to send it I can't. 

I will have to rethink how I handle it in the future. 

Message 3 of 3
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