x

Egift

A customer purchased a square egift card through my website which I had set up. I never received payment but the reports showed it was definitely purchased. Today it was redeemed successfully but my deposit summary for today does not include the gift card. If I didn’t get paid upon purchase and I didn’t get paid upon redemption, when can I expect to receive payment or is this a glitch?

675 Views
Message 1 of 2
Report
1 REPLY 1
Super Seller Alumni

The payment should have gone through when the eGift Card was purchased - double check your transactions, it's easy for it to fall through the cracks - shows up as a regular transaction.

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
664 Views
Message 2 of 2
Report