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How can I get offline Payments in Transactions to upload. Still won't go when connected to internet.

How can I get offline payments in my transactions to upload.  I never set it to offline, but the internet connection wasn't good during a show.  They all just happen to be cash transactions.  The card transactions went through.  I have forced stop the app.  I have updated the app.  Updated my phone.  I'm connected to internet, but they are still not uploading.

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@radarbda

 

When the internet goes out, your Offline Mode will kick in automatically so you do not lose the ability to record or take payments. 


Sounds like we'll need to do some additional troubleshooting to find out why your App isn't uploading the cash transactions. You can also put your device into Airplane mode, while the App is open, and then turn your wifi back on. Sometimes that will trigger the upload.  Otherwise we'll want to troubleshoot this further to make your reporting accurate.

kellyj
Technical Program Manager: AI
Square Inc
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