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for some reason the option to list a digital product doesn't seem to exist on my site anymore, anyone know what i'm doing wrong?
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@MJD @Sam_400ยบ ๐ I just checked with a Square Online specialist and the option to add a Digital Item hasn't been added to the Web Editor - yet! I definitely see how it's more intuitive to include in both sections. We're working on it! Thanks for your patience in the meantime.
Seller Community Manager
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That doesn't make any sense really?
Does the same happen if you add a new item from the item menu rather than the web editor?
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Thatโs perfect, I just managed to do it from the menu, wonder why it doesnโt work on the web editor ๐ค
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@MJD @Sam_400ยบ ๐ I just checked with a Square Online specialist and the option to add a Digital Item hasn't been added to the Web Editor - yet! I definitely see how it's more intuitive to include in both sections. We're working on it! Thanks for your patience in the meantime.
Seller Community Manager
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Thanks for clearing this up, Iโll remember for the future
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Has this function been added to the web editor as the remedy seems to have been mentioned a long time ago and the actual answer was not clear given.
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Hi @GeoffHunt, thanks for your post!
At the moment, it is still not possible add digital products from the site editor. The only way to add a digital products is by navigating to Items > Site Items on your Online site.
I hope that help to clarify the issue. Let me know if there is anything else I can do for you.
Community Manager, Square
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