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Is it possible to customize an invoice with my logo?

I'd like to add my logo to the invoice tool. Can that be done? If so, how do I upload the logo?

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Message 1 of 30
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1 Best Answer
Square

Best Answer

@joaneriz_1954 @Suzy @GabUsa - Welcome to the Seller Community, and happy to help out with this question. To get going, I went ahead and combined all of your questions in one thread, as they had the same topic. 🙂

 

As for customizing your Square Invoices, we do allow you to upload your businesses logo. The logo we apply to your invoices is the same logo that we apply to your digital receipts. To add a logo to your receipts, just head to Receipt section of your Square Dashboard. You'll see the Digital Receipt Logo area, where you can upload an image.

 

Hope this helps! 

 

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!


Sean
he/him/his
Product Manager | Square, Inc.

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Message 4 of 30
22,062 Views
29 REPLIES 29

How do I change my Square invoice logo?

Message 2 of 30
16,939 Views

Square emails my invoice and payment request to our client.

I would like to add a company logo and personalize the look of that invoice emailed.

Message 3 of 30
16,886 Views
Square

Best Answer

@joaneriz_1954 @Suzy @GabUsa - Welcome to the Seller Community, and happy to help out with this question. To get going, I went ahead and combined all of your questions in one thread, as they had the same topic. 🙂

 

As for customizing your Square Invoices, we do allow you to upload your businesses logo. The logo we apply to your invoices is the same logo that we apply to your digital receipts. To add a logo to your receipts, just head to Receipt section of your Square Dashboard. You'll see the Digital Receipt Logo area, where you can upload an image.

 

Hope this helps! 

 

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!


Sean
he/him/his
Product Manager | Square, Inc.

View Best Answer >

Message 4 of 30
22,063 Views

Best Answer.

Message 5 of 30
16,833 Views

I find this logo to be most upsetting.  There seems to be a lot of conflicting answers on size.  I finally after hours of trying various answers got the 200x200 pixel to load and look correct in the recipet area. HOWEVER when it sends out the recipet the box it not square it is round and cuts it all off! I don't see a setting to get rid of this? Help!

Message 6 of 30
16,852 Views
Admin

@Pixie Welcome to the Seller Community! 🎉  This is an interesting issue. 

 

The only time you should ever have a circle logo on a receipt is for a Square invoice. Any transactions made on Square Point of Sale, should have a receipt with the logo in the shape of a Square.

 

We will pass your feedback along to our product team so they can take a look. If you do most of your transactions using Square Invoices I can see how this could be a little confusing. 

 

Please let me know if you have any other questions! 😀

Message 7 of 30
16,805 Views

oh!! That is it!! I was thinking the invoice logo would be the same as the reciept! I do most of my business through invoicing online.  Maybe have an option we can upload a circle logo that would fit in it! As the receipt logo looks really awful 😃 Thanks!

Message 8 of 30
16,798 Views

Hi! 

I also have a circular logo. I have been trying to upload this via my iPad for an hour, and it just appears blank when I try..... Very frustrating! Any suggestions?

Message 9 of 30
16,371 Views
Admin

Hey @Chiro1 I'd be happy to take a look at this! 

 

It sounds like your looking at then invoices page for your logo. I would recomend scaling down the size of your logo and uploading it in the Account & Settings tab under Receipts! 

 

Please let me know if you're still having trouble. 

Message 10 of 30
16,347 Views

This is a great response, but finding that **bleep** Recipt section is a **bleep**. Very difficult to find almost all sections.

Message 11 of 30
3,232 Views
Alumni

Hey there @lorahart

 

I hate stepping in mid-conversation like this and I know you are here because you genuinely are looking for help. No judgement, but please be mindful and use respectful language here on the community in line with our Community Etiquette Guidelines

 

I'll also be sure to pass this feedback to our Product Team so they can hopefully make this process easier for you and other sellers. 

 

Please let me know if you need anything else. 

Message 12 of 30
3,228 Views

You're totally right, I was totally rude. I'm just a frustrated hunter. I try to find the answers on my own - but things are so hidden, or perhaps I still have no idea how to find things. 

 

Thanks for the swat upside my head. 🙂

Message 13 of 30
3,226 Views

I seem to be able to customize my receit from the receit tab, but I can find no way to customize the invoice. The support says that both are done through the receit tab but I can find no way to do it.

 

Any help would be appreciated,

 

Thanks,  

 

Ed

Message 14 of 30
3,305 Views
Admin

Hey @sihouettestudio - I've merged your post with a thread on the same topic. You can check out Sean's Best Answer at the top of the first page for more info.

 

Please note that the same logo you upload for your receipt will be the one used for Invoices. There is no separate upload option for Invoices.

Message 15 of 30
3,301 Views

Thanks. what confused me is that the address info for the receipt can be checked as show or don't show, but on the invoice the address from your account shows even if you don't check the box in the receipt. 

Got it now, thanks,

 

Ed

Message 16 of 30
3,295 Views

What if you’re using the Square email invoice from an online WIX store?  What image size would be appropriate to upload?  I’ve tried everything 😞

Message 17 of 30
2,892 Views
Admin

I'm sorry for the trouble @Jb8718_04

 

Square's integration with Wix is only for the Wix Online Store at this time. I suggest reaching out to Wix Support to ask which image size is suitable for your needs! 

Helen
Seller Community Manager, Square
Find step-by-step help in our Support Center
Message 18 of 30
2,885 Views

I am trying to add a logo to invoices and receipts and it cuts off the sides a little. I have tried making the logo smaller, but that doesn't work. Any suggestions? Thanks.

Message 19 of 30
2,858 Views
Admin

Hello @AKC! I went ahead and merged your thread with this one, since this question has been asked before.

 

Have you made sure your logo image is 200 X 200 or 400 X 400 pixels? The logo will always be in a square format. 

Message 20 of 30
2,841 Views

I'd like to make my logo appear bigger in the Square invoice.  Right now it's itty bitty.  Can i crop or zoom within Square?  Thanks.

Message 21 of 30
1,334 Views