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Is it safe to upgrade the square ipad to ios 12?

I remember back a few months we should not upgrade the square ipad to ios 12.1.  We are way beyond that version now, is it safe to install?  Thank you.

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Admin

Hi @ebible1,

 

Welcome to the Seller Community! Glad you checked in—a few months ago, we worked with Apple to resolve an issue that impacted iOS 12.1 on iPad and Square Stand connectivity.

 

Our Engineering Team has been closely monitoring for performance issues since then, and everything has been working as expected. You're good to go with updating your iOS to the latest version.

 

If any specific concerns come up or if you have any further questions, please don't hesitate to let me know and I'll be happy to escalate for further review.

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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