x

Is there a trick to swiping?

I seem to only get 50% success when swiping a credit card and end up manually entering the charges. 

 

Is there some trick or especial technique to getting the square to actually read the card?

 

Thanks,

FionaRhea

855 Views
Message 1 of 3
Report
2 REPLIES 2

slow down and don't wiggle the card.  sometimes swipping horizontally instead of vertically helps.

852 Views
Message 2 of 3
Report
Square Community Moderator

@iloveudarlingim One tip that has worked for a few sellers is to place your finger behind the reader as to prevent the reader from moving when you swipe. 

 

Placing your device on a flat surface and swiping seems to help as well. 

 

If this doesn't help, check out this existing thread, as it includes a few tips that might help out as well. 

837 Views
Message 3 of 3
Report