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My customer put the wrong time in the pick-up time

We had a customer put the wrong pick-up time in their order. EX: they choose 3:30 pick up but really wanted it at 7PM. Is there a way to change it?

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Hello @ktstrikesagain,

Thank you for posting in the Seller Community. I have gone ahead and ran a test with my own online store, and can confirm there is currently no way to edit the pick up time designated by a customer after the order has been placed. You would to cancel the order and have your customer place a new one, or keep track of that order separately. 

 

I will be sure to escalate this feedback to the appropriate teams. Please let me know if you have any other questions by replying to this thread. 

 

 

Alex_
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