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My deposit went into my old account the credit came off of my new account what do I do

I took a Square payment it went into my old bank account I issued a credit it was taken out of my new bank account I’m trying to figure out how to get the phones fixed

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Hello and welcome to the Seller Community, @Ron388 👋 In the past, I've seen something similar to this occur when a seller has unknowingly or accidentally created a second Square account. Do you think there's a possibility that this happened in your case?

 

The Seller Community is a publicly visible platform, so to protect your privacy, we cannot provide insight into account-specific questions. Please reach out to our Customer Success team directly, and they'll be able to dig in with you to figure out exactly what happened here - just follow these steps to reach out.

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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