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Ron388
02-20-2020
10:18 AM
My deposit went into my old account the credit came off of my new account what do I do
I took a Square payment it went into my old bank account I issued a credit it was taken out of my new bank account I’m trying to figure out how to get the phones fixed
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1 REPLY 1
Hello and welcome to the Seller Community, @Ron388 👋 In the past, I've seen something similar to this occur when a seller has unknowingly or accidentally created a second Square account. Do you think there's a possibility that this happened in your case?
The Seller Community is a publicly visible platform, so to protect your privacy, we cannot provide insight into account-specific questions. Please reach out to our Customer Success team directly, and they'll be able to dig in with you to figure out exactly what happened here - just follow these steps to reach out.
Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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