Online store Orders

[mi-sant]

Is there a way to mark multiple online orders as completed from pending? we have a backlog of "pending" orders from our deli dating back to March.  All the orders are completed but staff never marked them completed.  It is over 2000 orders and going through each manually would be a pain.  Thanks

[mattd]

Hi @mi-sant,

Yes, you can take bulk actions on orders on your Square dashboard. Here is documentation on managing online orders. Here is the section you are looking for:

Bulk Actions for Orders

In your Square Dashboard, you can take action on multiple orders at once to make sure your orders are accurate and up to date. To do so:

1. Head to the Orders tab of your online Square Dashboard.
2. Click Edit Orders and select each order that you would like to edit.
3. Click Mark as complete for orders that have been completed.
4. For shipments, you’ll be prompted to provide a tracking number and carrier name for each order > press Save. Click Skip if you do not want to provide this information.
5. Click Done editing once you are finished updating your orders.

Once your orders are updated, you’ll see the Status column update accordingly.