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By accident, I input a custom payment for $2,000 instead of $200. I would like to remove that payment so the invoice is still outstanding. How may I do so?
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2 REPLIES 2
Can you mark the payment as refunded with an explanation of the error. I am unsure if it will keep the invoice as outstanding, but you could mark it as payment refunded, void that particular invoice and recreate, then add the correct payment amount.
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Thanks for the assist @PurrfectPetSits!
They're correct @millennialtax. You would have to refund the payment and redo it from there.
There's not a way to change the price of the current invoice so you'll have to refund it and start a new one with the correct price.
Ashley C
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