x

What can I do when I need support and not even my account executive answers my email or phone calls?

How can I get Square support's attention? I already called support, sent messages in chat, wrote several emails and got no help. Is there an ombudsman department? How can I escalate my need?

723 Views
Message 1 of 3
Report
2 REPLIES 2
Super Seller

Hello @groovooapp I'm sorry you're having trouble with your account. Here is some info about contacting Support. Click the link here, then click "I don't see my issue" and you should be prompted to what further action you can take. I hope this helps solve your issue.

665 Views
Message 2 of 3
Report

Thank you so much @HC_Charlie ! I'll try

633 Views
Message 3 of 3
Report