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groovooapp
02-24-2022
10:03 AM
What can I do when I need support and not even my account executive answers my email or phone calls?
How can I get Square support's attention? I already called support, sent messages in chat, wrote several emails and got no help. Is there an ombudsman department? How can I escalate my need?
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2 REPLIES 2
Hello @groovooapp I'm sorry you're having trouble with your account. Here is some info about contacting Support. Click the link here, then click "I don't see my issue" and you should be prompted to what further action you can take. I hope this helps solve your issue.
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Thank you so much @HC_Charlie ! I'll try
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