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I sent an invoice to a customer and she replied to the email address, I assume it's: invoicing
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@sunshinebaking that's super weird.
In the top left corner of the email there should be a little arrow below the sender. When you select it will show the reply-to address, does it say invoicing@messaging.squareup.com as well?
This is something that our Engineering Team might have to look into. I recommend giving our Customer Success Team a call when you have the chance.
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The little arrow does display the invoicng@messaging.squareup.com.
I will call them to see if they can get this straightened out. Thanks.
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I am also wondering this - Did it ever get fixed @sunshinebaking ??
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I finally did get an answer to this today from the support team. I had a email associated with my account but not one associated with the location I was sending out the invoices/estimates from. Here is how you change that in your account:
Dashboard>Account and Settings>Business>Locations>Select Location>Update the email> Save
Hope this helps someone else. It sure was a frustration for me.
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You are great for adding this, @Clucas. Thanks for helping out your fellow Sellers!
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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