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missing paymenys

I am missing quite a few cash payment transactions. how do I go back to enter this information

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Square Community Moderator

Hi there, @holmeshtc 👋 Thanks for reaching out here on the Seller Comunity! Happy to have you join us.

 

 

Were your cash payments taken through Square? I want to make sure there is no discrepancy in terms of reporting if these transcations are not displaying or something of the like.

 

If not - we may be able to clarify entering in past transactions. At this time, we do not offer the ability to enter historical transactions for record keeping. Each transaction taken through Square is time-stamped with the exact time it was processed. In other words, if you were to enter in the missing cash payments today - those payments would reflect with a time stamp for today and appear in todays general sales.

 

I hope this information is helpful! Let me know if you have any clarifying questions.

 

Joe
Community Moderator, Square
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