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"Marketing" messaging opt in, needs to be resent.

How do I resend the consent to text message? My customer responded to the 1st message and not the second prompt...but has also deleted the whole thread. So how to I resend the consent message so she can complete it?

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Admin

Hey there @Justmything3, welcome to the Seller Community ๐Ÿ™‚ 

 

I had a good look around and I don't believe it's possible to resend the consent text. 

 

It would be best to recreate this customer's profile and go through the signup process again. 

 

I hope this helps. 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question โœจ
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