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Contactless payments stopped working

Have had the contactless reader for two years and the last 2 days the tap payment option has stopped working . It still works when I insert the card. 

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Best Answer

Hey @PlatinumNails,

 

Thanks for getting in touch and sorry to hear about the trouble you're having with your card reader!

 

While we're not able to troubleshoot specific reader issues via our Seller Community forum, you can get in touch with our support team for more by calling our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

 

Alternatively, you can email in via the form at https://squ.re/2Foou3G .

Seamus
Square, Australia
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Admin

Best Answer

Hey @PlatinumNails,

 

Thanks for getting in touch and sorry to hear about the trouble you're having with your card reader!

 

While we're not able to troubleshoot specific reader issues via our Seller Community forum, you can get in touch with our support team for more by calling our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

 

Alternatively, you can email in via the form at https://squ.re/2Foou3G .

Seamus
Square, Australia
Sign in and click Mark as Best Answer if my reply answers your question.
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Wonderful, thanks so much! 

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