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Unanswered Questions

I am having an issue accross multiple readers on multiple devices. Readers were working fine and now keep randomly disconnecting. I have to turn bluetooth off t...

Beta Member
Posted 5 hours ago in Square Online Discussion
0 Replies

Hi,I have had an Instagram Feed page on my Square website for a few years, and today it suddenly stopped working. All I get is a White background where all the ...

Level 3
Posted 20 hours ago in Square Online Discussion
0 Replies

According to this support article I should be able to display the accepted payment methods in the footer of my website. The toggle seems to be missing for me:ht...

Beta Member
Posted yesterday in Square Online Discussion
0 Replies

Hi,I want to check if anyone experience the "Skip item details screen" does not work on Square Register? I have this setup for some items and it works well. Jus...

Level 1
Posted yesterday in New to Square
0 Replies

I'm based in Australia and wanting to create some automated email flows, but not triggered by purchase.For example when a customer visits the website, they can ...

Level 1
Posted yesterday in Questions & How-to
0 Replies

I use Square POS and Square for Restaurants.I have just tidied up all my items for reporting as follows.Category > BeverageCategory > FoodNow under that I have ...

Level 1
Posted yesterday in Square for Restaurants Group
0 Replies

How do I export my product customer reviews to a csv file?

Level 3
Posted yesterday in Questions & How-to
0 Replies

Hi,Recently my Weebly website is suddenly stating that it's "Not secure" next to the URL.Why is this?How can I have my website secure again, like it has been fo...

Level 2
Posted Thursday in Questions & How-to
0 Replies

We have recently introduced Card Surchage which applies to the full cost of all payments made by credit cards.Is it possible to exclude the surcharge from certa...

Level 1
Posted Thursday in New to Square
0 Replies

I'm finding it impossible to change item charges using square online instructions.Anyone?

Level 1
Posted Tuesday in Questions & How-to
0 Replies

We're looking at supplying welcome packages to several AirBnBs.Is there any way to supply the delivery address in the URL linking to our shop page?e.g. thislitt...

Level 1
Posted Sunday in Questions & How-to
0 Replies

How do I get rid of the "Shipping & Returns" drop down on my items?I added that drop down years ago and can't find a way to get rid of it or even where I added ...

Level 3
Posted 2 weeks ago in Questions & How-to
0 Replies

I'm trying to make a subscription service for my customers but there's information missing compared to the tutorials I see on Square.Eg.1I don't have a "Subscri...

Level 3
Posted 2 weeks ago in Questions & How-to
0 Replies

Hi folks - forgive me if this has been answered elsewhere!I use the Square app on my phone. I'm going to a convention in the UK, and want to be able to sell the...

Level 1
Posted 2 weeks ago in Questions & How-to
0 Replies

Hi legendsI'm trying to work out how to apply a 5% discount to a sandwich that is bought to take away vs dine in. The easiest way would be if the system allowed...

Level 3
Posted 3 weeks ago in Questions & How-to
0 Replies

Looking for a way to find the customer information that is typed into the customer name box, just prior to the payment screen? I have already looked in customer...

Level 1
Posted 3 weeks ago in Questions & How-to
0 Replies

I currently have two completely different categories for the same items for retail and wholesale,however, this doesn't help with tracking my inventory.Is there ...

Level 1
Posted 3 weeks ago in Questions & How-to
0 Replies

I want to add an attachment link to my contact form so customers can send me photos.Need help thank youLouise

Level 1
Posted 3 weeks ago in Questions & How-to
0 Replies

HelloI'm trying to start collecting email addresses of customers who would like to subscribe to our communications. I don't have Square Marketing (yet), so am i...

Level 2
Posted 3 weeks ago in Questions & How-to
0 Replies

My staff are having issues with shift trade requests.They are able to select to trade.The recipient receives an email notification about the trade but when they...

Level 3
Posted 3 weeks ago in Questions & How-to
0 Replies