Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

[gelatofiasco]

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

Thank you and be safe.

[#2]

@lonestar31 @MCTMN 

We are currently testing Batch Processing in our Beta Community, which may help you out. This is another update to allowing pre-orders on your online store.  We'd love for you to join in the test and provide feedback.

To get started:

Please join our Square Online testing group.
Once accepted there are instructions in the group of how to get started in the test.

[#3]

Hi all! Thank you for jumping into. your thread for pre-orders and more customizable delivery/pick up options. We're excited that this feature is now moving into Beta testing, and we'd love to have you check it out.

Please take a few minutes to ready our Beta Recruiting post- and make sure you're a fit. We're looking to get his launched in the next few days. Also if you've replied to this thread, we will be sending you information on this test via DM as well.

[#4]

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

Thank you and be safe.

[Patchwork]

Hi @JustinC , is there a timeline that we square users can expect this 'feature request' to be implemented?

Thank you

[AshleyK]

@Patchwork Unfortunately we do not have a timeline to provide. I know that this is an important feature request for many and we do push all feedback forward. If we have any updates we will share them. Let me know if you have any other questions. 🙂

[AshleyK]

Hey @reidn! I've merged your post with an existing thread that should help give you guidance on some workarounds that other sellers are using. Thank you!

[DOUBTED]

Hi I was wondering if there is a way I can create pre orders from things in my catalog ? 

[SchoolPTFA]

Just adding our name to the list of those who could use this feature. As a volunteer-run school charity, we allow parents to pre-order and pay for our fundraising items. We then distribute the items at a specific time and date once the items have arrived at school. Thank you.

[AshleyK]

Hey @DOUBTED! I've merged your post with an existing thread that will help answer your question. This is currently a popular feature request, but you can try to find workarounds or voice your feedback in this thread. 

Also, @PreOrder_Apps may have some solutions that work for you. You can check out this thread for more details. 

[KellysIceCream]

We would like to take pre-orders until 10/23 for pickup on 10/24-10/31 only.  Is this possible?

[AdamB]

Welcome to Seller Community and thanks for your question, @KellysIceCream! We don't currently have a pre-order option, although this is a feature we're tracking and something that might be an option in the future. In the meantime, @PreOrder_Apps is an official Square partner and has an app that you can use to do this. 

I'm also moving your post into another thread about this request so you can get updated more easily if this changes.

[cwesseler]

This reply was created from merging an existing thread: How do we remove a pick up date from the order?

This is for fundraising and all orders are picked up over the course of a weekend in December. When the customer receives a confirmation of their purchase it says "Saturday, October 17th, after 5:00 PM". I need it to only give MY instructions for picking up on the date it will be ready to pick up, which is in December.

[sugarlab]

I don't think there's an option for that but I do have a workaround. What I've done for items that have specific pick-up days is add the date to the item. For instance, we do a Harry Potter day every year and it's only on 7/31. All of the items for pre-sale that day say "7/31 ONLY" like "Butterbeer Cupcake 7/31 ONLY" And then in my confirmation email, it says "please adhere to your pick-up time, UNLESS you have an item that has a specific date.". It works 90% of the time. 

I really would love the ability to mark items as available for pick-up on specific days as well!